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Hospitality Industry

Rollicking times at the Captains Flat pub are the stuff of legend and the new owner wants to bring them back

It used to be famous for having the longest bar in the southern hemisphere until a disgruntled patron hacked a bit of it off with an axe one night. Now the much-loved Captains Flat Hotel is getting dusted off and reopened for a new era.
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A bunch of men pose for a photo on the street in front of the pub. They look happy.

Craft beer is going through a 'hell of a moment', but will brewers be able to hold on?

The craft beer scene's biggest festival of the year became an inadvertent staging point for the many intersecting issues facing the industry. Brewers tried to put on a brave face but admitted "vibes were down."
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A half empty beer glass sits on a wooden table top beneath lights

Rising operational costs and customers spending less leaving Canberra businesses in a precarious position

The rising cost of living is taking a toll on Canberra small businesses, as increasing operational costs combined with customers spending less leaves many in a precarious position.
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A man with a thick beard steams milk in a metal jug at an espresso machine.

'One millilitre too much' of GHB can lead to 'profound comas' and hospital visits are on the rise

While the desired effects of the party drug are euphoria, increased sociability and an increased sexual libido, the drug is extremely dose and tolerance dependent.
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A bottle, plastic syringe, and small soy sauce container against a black background.

How Guzman y Gomez turned burritos into a $2.2 billion business

After opening its first restaurant in 2006, Guzman y Gomez is now weeks away from becoming a publicly listed company. Here's what it means for the Mexican-inspired fast-food franchise that wants to become as big as McDonald's.
A view of a fast-food restaurant with yellow trim wrapping the building in its logo. A silver car is seen driving past.

Olivia's small business failed and she's finding ways to deal with the financial impact

Self-professed "over-achiever" Olivia Franklin shares what she has learnt after being forced to move on from her failed dream, and the more than $100,000 worth of debt that has come with it.
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A woman with short, curly ,red hair in a floral dress posing behind an orange tiled bar.

'The whole place has just come alive': How a country pub's new owners brought the town back together

When Cathy Wills came to the small Tasmanian town of Gladstone, nothing much ever happened. That was until she revamped the local pub.
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Gladstone brought to life again

'It's too late for me': Millions of Australians in limbo as $20,000 tax break bill stalls

Cafe owner Rachel Power says her hope of benefiting from a 2023 budget promise aimed at helping small businesses has been dashed, as the bill remains stuck in parliament.
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A young woman wearing spectacles looks at the camera while standing outside with ferns behind her.

Shaun was always ashamed of what was in his lunchbox. Now it's at the heart of his radical restaurant empire

Shaun Christie-David is a radical restaurateur who's employing the "unemployable" and giving away thousands of free meals. 
Graphic image man who is bald and has a beard surrounded by images of food

Live music venues are in the doldrums. Here's how one is pulling out all stops to survive

Alcohol spending has halved while operational costs have tripled at Christian Tryhorn's Gold Coast venue. He says the industry has to get innovative to stay afloat.
Man smiles at camera.

How a booming mining region became Australia's beef capital

Gold, sheep, now beef cattle — Rockhampton has a varied history. But it's an event held every three years that has secured Rockhampton its spot as the beef capital of Australia.
A young woman smiling and wearing a winning ribbon as she holds onto stud cattle.

How an outback olive oil landed on the tables of Sydney's top restaurants

A group of Broken Hill olive oil enthusiasts planted a grove in the heart of town that went on to supply Bill Granger's restaurants and win international awards.
Two bottles of olive oil held in a hand.

Shortage of health professionals sees another Queensland maternity ward announce its closure

Another private hospital is poised to shut down maternity services in Queensland, as new data shows a significant shift away from private births.
A baby's feet wrapped in a blanket

'They can get some out or miss out': Cash-only country pub gets tick from punters

While many businesses across Australia are becoming cashless, Western Australia's King River Tavern only accepts cash — and its owner Sam James says the approach has struck a mostly positive chord.
cash only pub

The cracks in Australia's economy are starting to appear as business insolvencies hit record highs

Australia's economic cracks are widening, with a record number of businesses now under external administration and many heading for collapse under the weight of weak demand, rising costs and large tax debts. 
A "sorry we're closed" sign in the window of a shopfront.

'Some days you do so bad you can't even pay staff' as falling demand collides with rising costs for restaurants and cafes

It might be a labour of love, but passion isn't paying the bills for thousands of cafes and restaurants who are struggling to stay in business amid rising costs and falling demand.
a woman behind a cafe bar

Why these Melbourne coffee businesses are swapping shopfronts for mobile vans

For years, Arun Subba has been immersed in coffee. But after more than 14 years working as someone else's barista, he decided it was time to hit the road and become his own boss.
A couple posing in front of their coffee caravan business.

WATCH: Meet the 92yo volunteer sparking joy — one happy hour at a time

Each week, Colin Apelt visits people in the final stages of their lives, sparking joy one happy hour at a time.
Colin Apelt stands next to a trolley laden with alcoholic and non-alcoholic drinks and talks to a woman

analysis:Think $5.50 is too much for a flat white? Actually it's too cheap, and our world-famous cafes are paying the price

Our recent survey of Australian capital cities found the average price of a small takeaway flat white at speciality venues is $4.78. But in some international capitals, it's almost double this, even after adjusting for local purchasing power parity.
Close up of a woman drinking a large cup of coffee

More than 100 years after the first and 13 years after the last, the most French race in the world returns to Paris

The famous, or infamous, wait staff of Paris are put to the ultimate test of speed and poise in a 2-kilometre circuit through the Olympic city's streets.
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Waitresses and waiters carry trays in a race through the streets of Paris.

RBA governor says there's no strong evidence to cut rates yet after another hold

The Reserve Bank has left interest rates on hold amid signs that growth in the economy has dramatically slowed down. Some economists have pushed out their forecasts for rate cuts to November, as RBA Governor Michele Bullock explains why it's too soon to cut rates.
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RBA governor Michele Bullock questioned on inflation

As the ATO comes 'out with a vengeance', more small businesses are going under

The ATO is chasing more than $34 billion in debts owed by small businesses and self-employed Australians that were put on hold during the pandemic, sending some businesses to the wall. 
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closed sign hangs on the inside of business's glass door

Aussie takes American barbecue to new heights building 19,000L smoker big enough for 150 briskets

Australians are quickly catching up when it comes to US-style barbecuing, building bigger meat smokers and receiving acclaim from international "pitmasters".
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A man wearing black waves his arms in front of a giant brown meat smoker

McDonald's says global outage wasn't a cybersecurity incident, as some restaurants come back online

A McDonald's spokesperson has apologised to customers for the outage, which affected restaurants across the globe and resulted in some restaurants shutting their doors and some staff being sent home.
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Two people walk past the front of a McDonald's restaurant with pieces of paper stuck to the doors.

Bottle shop owners shocked at removal of key alcohol intervention strategy in Alice Springs

Police Auxiliary Liquor Inspectors have been removed from suburban bottle shops in Alice Springs, leaving liquor outlet owners shocked and concerned for public safety.
A police auxiliary outside a bottle shop waits for patrons