Skip to main content

Shopping

Why we feel embarrassed to return items and how to overcome it

When it comes to shopping, returning items is simply part of the experience sometimes. Yet many of us feel too embarrassed to do so.
Updated
Customer hands over shoebox to retail assistant

You can ask for a discount in retail stores. Here’s how and when

Everyone loves to bag a bargain, but that can be easier said than done, especially in the retail environment. What are some of the questions you can ask and techniques you can use to get the best deal possible — and which types of stores are most likely to grant you a discount?
A couple stand smiling in an electronics retailer as a salesman hands them a bag

'If it was full price, would I still buy it?': Bec Brewin's five op-shopping tips

From a young age, Bec Brewin has loved op-shopping. It's proven to be a welcome distraction in difficult times.
Naarm/Melbourne based Bec Brewin poses inside an op shop holding a selection of clothes, she posts her finds on TikTok.

Sliding into Instagram DMs to buy goods? Here's how to avoid scams

Have you ever bought something via a direct message? We asked the experts how to stay safe and ensure you're not targeted by fraudsters.
Updated
Photo of person using  Instagram on an iPhone with grass lawn in background

Want to save some money but feeling overwhelmed? It's okay to start small

Major change might feel overwhelming right now, but small tweaks with our money can make a big difference.
close up of hand pumping fuel into a car

perspective:My shopping habit was becoming a problem. Here's how my no-buy challenge went

I'd resisted addressing my clothes shopping habits for a long time because I simply didn't think I would be able to stop.
Kellie smiles and looks away from the camera. She wears an orange shirt and is surrounded by clothes, shoes and bag.

'It's amazing what people give away': The joy and savings of a buy-nothing group

Buy-nothing groups can help you reduce your waste and save money. Kirrily Graham, who runs a group in Melbourne, explains how they work.
A box filled with clothes has a sign on the front with the word "donate".

Impulse shopping was my guilty habit, so I tried four tactics to curb it

Each time I dropped my cash on an impulse buy, I grimaced at the hit my bank account had taken. So I introduced four small tweaks to curb my impulse buying, both online and in-store.
Grace surrounded by shopping and sale graphics

'Things can go wrong': How to buy and sell online quickly, easily and safely

Looking to shop or sell second-hand? How to haggle, get charge backs, and never-buy items.
Updated
Woman holding a white, glittery sneaker in front of the camera, with a red and yellow sweater tied over her shoulders.

The tricks retailers use to make you spend more on Black Friday deals

While there are good deals available on Black Friday, it's important to be on alert for the strategies used to separate you from your cash.
Woman shopping on her phone while holding a credit card at home

Beware of 'greenwashing'. Here's how to avoid falling for it at the checkout

There are many ways brands try to spruik their green credentials. Try these tips to check if the products you're buying are actually having a positive environmental impact.
Woman holding shopping basket in aisle of supermarket with globe of Earth in basket

Why going to a new cafe or hairdresser feels like 'cheating'

It begins with a casual coffee or a simple haircut, and then somehow you find yourself in a committed relationship. 
Woman sits and enjoys a coffee.

Big retailers push shopping centres into 'brutal' rent reductions, but many small shops are back to full rent

Major retailers are striking “brutal” deals with their landlords off the back of the pandemic but some small stores that can least afford it are back to paying full rent.
Updated
a man in a bakery with a subdued expression

Getting paid to shop and eat free meals: My job as a mystery shopper

Inside the assignments and perks of those charged with secretly monitoring the level of customer service in businesses across the country.
Updated
Staff at a cafe

Understanding my shopping habit has helped me break it

Tahlea's rule of not buying new clothes for a year was never about deprivation; it was about breaking cycles and creating new healthy habits.
A person holds a phone and scrolls through a clothes shopping site

Are you really saving money at Boxing Day sales?

It's especially hard to resist sales with social media constantly tempting us to buy.
A woman online shopping on a laptop holding a credit card while sitting outside, shopping the sales.

How Savanna styles her favourite suit

Janelle Monae, Jonathan van Ness and Gillian Anderson all have suit-wearing down to an art. But without a celebrity stylist, it can be hard to know where to begin.
Savanna Fanfulla and some other women wearing suits against a backdrop of yellow

What should I do with all the packaging from online shopping?

Online shopping during iso and not sure what to do with all the packaging that comes with it? Here are some expert tips to help reduce, reuse and recycle your post.
Updated
An open box with a makeup item inside and a large amount of black, crinkly material next to the box that might be paper.

Empty cart: How to pull back your online 'isolation spending'

Being stuck indoors is pushing lots of us to online marketplaces. But if your 'isolation shopping' is getting a little weird, it might be time to rein it in.
Woman sitting at table with loom pictured in story about online shopping during coronavirus.

The reality of working at a supermarket right now

We're in this just as much as everyone else is, a supermarket worker tells ABC Everyday.
Updated
Three friends talking in an aisle while standing around a supermarket trolley for story on tension during coronavirus pandemic

Are options like Afterpay and PayPal making us buy more?

If you've ever woken up with an online-shopping hangover, rubbing your head and looking at your email receipts thinking, "How did I spend that much?", this story is for you.
Illustration of a brain with googly eyes holding lots of shopping bags, with dollar signs trailing behind